Phoenix valley
Water softeners and salt-free water treatment in Chandler, AZ
Chandler blends river water with water from 27 city wells, and the result is consistently hard. The City's 2025 report puts it at 10.1 to 16.8 grains per gallon. Nearly all of that range sits above 10.5 gpg, the line where water is classed as very hard.
- Water provider
- City of Chandler Water
- Hardness
- 10.1 to 16.8 gpg
173 to 288 mg/L. Source: City of Chandler 2025 Drinking Water Quality Report, page 3. - Where it comes from
- The Pecos water treatment plant (Salt, Verde and Colorado river water through the Consolidated Canal, plus SRP wells), 27 city wells, and the Santan Vista plant Chandler shares with Gilbert.
- Disinfectant
- Chlorine
What that means for a Chandler home
On the USGS scale, water above 180 mg/L (about 10.5 gpg) is very hard. Chandler's published range of 10.1 to 16.8 grains per gallon (173 to 288 mg/L) runs from hard to very hard. Hard water leaves calcium behind wherever it dries or heats up: the white crust on faucets and shower glass, and the scale you cannot see inside a water heater, a tankless unit or a dishwasher.
Chandler notes that the taste of its water can change with the seasons, and that it works with Salt River Project on algae and with Arizona State University to monitor taste and odor.
Which system fits Chandler water
Our Soft-Tec® salt-free system is built for city water. It needs hardness under 75 gpg, water pressure between 40 and 100 psi, and essentially no iron, sulfur or manganese. Chandler's published range tops out at 16.8 gpg, well inside that limit, so most homes on city water here are a fit. It keeps scale from bonding to your plumbing without salt, without wasted water and without electricity, and the minerals stay in your drinking water. How Soft-Tec works.
A salt-based softener is the better answer for well water, for water outside those limits, and for anyone who specifically wants the hardness minerals taken out. We install those too. The Hybrid Water Softener.
City of Chandler Water disinfects with chlorine. Stage two of our whole-home system is a coconut-shell carbon filter, designed to reduce chlorine and chloramine taste and odor.
What you get in Chandler
- A free in-home water test before we recommend anything.
- Standard installation included, by our own techs, never a subcontractor.
- 10-Year Warranty on the hardware, plus the lifetime servicing plan with annual water testing and maintenance.
- One price, in writing, before any work starts.
Nearby service areas
Sources
- City of Chandler 2025 Drinking Water Quality Report, page 3
- City of Chandler Water
- USGS, Hardness of Water (classification scale)
Figures as published by each utility and read on October 2, 2026. Your home's water can differ from a citywide range.
